CareShare 360 helps medical and non-medical home care agencies attract and retain clients, patients, caregivers, and providers.
Improve your business star-rating and reputation, maximize your search engine ranking, and gain valuable customer feedback all from your mobile device. Send unlimited EZ Review® requests to your clients and patients via text or email encouraging them to leave a positive review on Google, Facebook, Yelp, Glassdoor, Nextdoor, and custom options.
With CareShare 360, every client and patient is surveyed to give you a complete picture of customer satisfaction, and to help you achieve a 5-Star Rating. Using questions validated by the Home Care Standards Bureau you can quickly understand how to improve quality of care. Grow your business by promoting the Star rating earned and get EZ Review™ on Google, Facebook, and Yelp.
*HCSB quality rating is available to agencies that maintain an active survey account and achieve consistently high ratings.
CareShare 360 helps reduce caregiver/provider turnover. Every caregiver/provider is surveyed at the interval you choose – monthly or quarterly – to help you understand how each caregiver/provider feels about their work and overall job satisfaction. Take action based on their feedback and become the agency of choice in your area.
The very first time we used the CareShare Client Survey tool we received more than 30 responses in less than 24 hours! We learned so much about how we can better serve our clients and it provided our clients an opportunity to share valuable information with us in an anonymous manner. This is a great way to get the true pulse of how we are doing with customer satisfaction and guides us to make any course corrections that are needed as a company. We love that we can send the surveys on demand with no limit, and found that our clients are extremely satisfied with our services. We highly recommend this tool as it is a consistent and efficient way to send out surveys. It has also assisted in defining areas to focus on in our quality management program.
We are always looking for ways to get a marketing edge, and we found it with CareShare 360! Not only has it helped us improve our online reputation, but has also contributed to landing two new clients! They chose us because we are using this cutting edge technology to stay connected to our families and our team. Thank you CareShare 360!
All monthly plans require 3-month minimum, billed quarterly. Pay annually, get 2 months free!
Get a sneak peak of the CareShare 360 platform in action!
Want to see a live demonstration of the CareShare platform? Click the button below to request a demo!